About Me

Hello I’m Lisa Dugger, a mediator based in London, Ohio, serving Columbus and the surrounding area, helping people work through difficult conversations and find practical solutions.

I didn’t come to mediation through a traditional path.

My background started in corporate America, but the real shift came when I stepped into running my family’s Buy Here Pay Here business. That experience put me in the middle of difficult, real-life situations every day. Conversations around money, stress, missed payments, and tough decisions were part of the job, and there was no script for how to handle them.

Over time, I learned how to stay grounded in those moments, how to listen without reacting, and how to help people work through situations that felt overwhelming on both sides. I saw firsthand how much better outcomes could be when conversations were handled with clarity, honesty, and a focus on moving forward.

Mediation is a natural extension of that work. I bring a practical, real-world approach to helping people navigate conflict, whether it involves financial situations, business matters, or other challenging conversations. My focus is not on taking sides, but on helping people find solutions that work for everyone involved.

In addition to mediation, I have spent years writing and reflecting on personal growth, communication, and how we show up in difficult moments. That perspective shapes the way I approach this work today.

I believe most people don’t need more conflict. They need someone who can help them slow things down, see the situation clearly, and find a way forward.